Returns & Exchanges

At HappyRun Official Store, we stand behind our high-performance sports gear and offer a 30-day window for returns or exchanges to ensure you are completely satisfied with your purchase. Items must be in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and any promotional accessories are included.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned gear, we will process your refund or ship your exchange within 5-7 business days.